Contact Support
Astaro is proud to provide the finest customer support in the industry. Our highly trained network of partners and Astaro Specialists are committed to delivering service excellence.
Customers who purchased through an Astaro Solutions Partner should contact their local solutions partner to receive first class technical support.
Partners who purchased directly from Astaro have two support packages available to them which provide expert technical support by an Astaro specialist:
- Gold Support - Designed for organizations requiring comprehensive technical support. Contact to Astaro available via phone or web form.
- Platinum Support - 24 x 7 x 365 support offering designed for organizations requiring continuous support coverage. Contact to Astaro available via phone (toll-free) or web form (first available Astaro specialist during business hours).
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Americas & APAC Support Team
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Office Hours:
On-Call Platinum Hours:
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Monday 9 AM – Friday 9 PM EST (GMT -05:00)
Friday 9 PM – Monday 1 AM EST (GMT -05:00)
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Toll Free:
International:
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1.877.9-ASTARO (1.877.927.8276)
781.345.5151
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